Built on a Legacy of Excellence
New Zealand Claims Services (NZCS) was established to meet the growing need for responsive, compliant, and customer-focused third-party claims administration. NZCS was formed as a sister company to New Zealand Roadside Assistance (NZRA), which has been delivering nationwide roadside assistance, accident response, and vehicle recovery services since 2008.
NZCS builds on this proven service foundation to offer scalable, end-to-end claims solutions backed by real-world capability.
Proudly 100% New Zealand-owned and operated, both NZCS and NZRA remain independent of any insurer, repairer, or vehicle manufacturer – ensuring flexible, unbiased services and a shared commitment to fair, transparent outcomes.
Let our Award-winning team of experts work for you
- 2025 Readers Digest Quality Service Award
- 2023 5-Star Insurance Innovators Award
- 2021 Insurance Business Excellence Award
Our Mission Statement
To consistently deliver exceptional products and services with unwavering integrity, ensuring that every interaction is guided by transparency and honesty.
Our Commitment
To build lasting relationships with our clients, fostering trust through reliable, personalised service, and always exceeding expectations. By putting our clients needs first, we aim to create an environment where trust, respect, and excellence thrive.
We're here to help...
Have a question or need support?
Our team is ready to assist.
Phone: 0508 UCLAIM ( 0508 825246 )
Email: [email protected]
